Westinghouse dual fuel model Wgen12000dfc. 400lb paperweight. I purchased this unit new about three months ago as my primary backup generator. I finished my project just in time for hurricane Beryl. It ran my entire home with ease for the first 12 hours. I'd calculate that I was barely pulling a 30% load on that beast with my AC, fridge, freezer, lights, TV, etc. I started it at 3 PM and it quit on me at 3 AM. It's totally dead. It would start for 2 seconds, backfire, and shut down. I switched to propane thinking that maybe somehow the jets in the carb picked up some trash for the gasoline (very doubtful). It did the same thing when hooked to propane too. I have reached out to Westinghouse but have not heard back from them yet. Talk about disappointment in a product. I would have more faith in a Toyota Corolla with 300K miles on it than I have in this brand new generator.

toneyc : That sucks. I've wondered how reliable a lot of these brands would be. I assume, but don't know, that they are Chinese. This machine has been amazing fir me. Can't recommend it highly enough.

toneyc : Check the oil level. Low oil and it will shut off automatically and do what you describe when trying to start. Even a little low can affect this. Make sure it's topped off.

buffaloglenn : I have the Honda 3000 inverter and it's been awesome. The model you have is my next step up soon.

toneyc : Check the oil level. Low oil and it will shut off automatically and do what you describe when trying to start. Even a little low can affect this. Make sure it's topped off.

KingwoodJoe : I hope your luck is better than mine.

toneyc : We have had a Westinghouse generator 9500/12500 since 2022. The only issue we had was the small battery (I believe it runs the starter/electronics )that we had to replace. It just stopped charging. Other than that it purrs like a loud kitten! I'm sorry to hear your having issues☹️