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Customer Services/Administration Kingwood Resume

Customer Services/Administration Kingwood Resume

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Seeking Job: Customer Services / Administration
Position Desired: Customer Services/Administration

Cover Letter:
Education
REAL ESTATE LICENSE | IN PROGRESS | REALESTATEEXPRESS

ASSOCIATES DEGREE | IN PROGRESS | LONE STAR COLLEGE KINGWOOD
· Major: Science

Skills & Abilities
· Bilingual (English/Spanish)
· Retail Sales
· Marketing and Promotions
· Exceptional Customer Service
· Merchandising
· Computer Skills (typing, data-entry, Office suite)
· Millennium
· Demand Force

Experience
RECEPTIONIST/ FRONT DESK AMAZING LASH STUDIO 2017 – PRESENT
Duties include but are not limited to the following:
· Greet clients with a warm, friendly welcome
· Provide exceptional customer service to each and every client
· Consult with new clients about our brand, application process, and helped them choose the style that best suits their individual tastes and preferences
· Collect new client information
· Answer incoming phone calls
· Schedule appointments
· Make confirm calls a day prior to client's appointment
· Enter client information into computer system
· Process payments
· Use Demand Force to send text alerts to every client as needed
· Consistently check and respond to email appointment requests within five minutes to schedule appointments
· Pull and update client information as needed
· Maintain appointment books and lead tracker
· Sign clients in and out and process payments
· Maintain reception area, restroom, and hallway clean and organized
· Handle customer complaints in a professional manner
· Log client complaints and issues regarding their accounts
· Explain membership benefits and fees
· Recommend and sell retail products
· Perform all open and close procedures including safe cash deposits
· Prepare and stock stylists' supplies daily

SALES ASSOCIATE | PIER 1 | 2017 – PRESENT
Duties include but are not limited to the following:
· Discuss customer needs and requirements, budgetary and otherwise, and guide them towards appropriate solutions.
· Provide exceptional customer service to optimize purcha

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Contact Information:
Contact:
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Email Contact Only Available to Registered Kingwood.com Members.

Last Updated: Jan 29, 2018 @ 5:00pm



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