Not your average industry position. My Agency is structured to help our team member's excel in the industry by giving them the tool to be successful. Our training program is structured with useful information that is used on a daily bases to assist customers and prospects with their risk management needs. The environment here has a small business feel where you are known by name and not an employee number.

Responsibilities:
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Offer customers industry leading product solutions
Offer high levels of customer service while enjoying helping clients
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**EMAIL RESUME TO** ****@*****.*** (any resumes faxed will not be reviewed)

Skills Required:

Qualifications:
Previous experience in customer service, auditing, or sales
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Follow systems and processes
Associates degree required

Employment Type:

Employee - Full Time

Compensation:

Compensation Range: $18.00 to $22.50 hourly, plus monthly bonuses
Benefits: PTO and health care cost are covered. Paid overtime is also available.